Who we are

Our website address is: https://www.redlandcarpentry.co.uk

What personal data we collect and why we collect it

Contact forms

In the course of running our business, we will collect personal data from you. This includes data provided when you use our contact form or quote form. This information is used to contact you regarding your enquiry and includes:

  • Name
  • Address
  • Telephone numbers
  • Email address

The purposes and lawful basis for collecting your data

We can only use your personal data if we have a reason for doing so. The law only allows your personal data to be used for one or more of these reasons:

  • To enter into, or perform, a contract with you;
  • To comply with a legal duty;
  • When it is in our legitimate interests; or
  • When you consent to the use of your personal data

The processing of your personal data for our legitimate interests is undertaken when we have appropriate business or commercial reasons for doing so. However, in these circumstances we will not put our legitimate interests above your interests.

The purposes for collecting your personal data, and the lawful bases for doing so, may include:

  • Communicating with you to provide you with the information you have requested. This will only be undertaken in accordance with the consent you have provided. Where we are relying on your consent to provide you with information, you may withdraw this at any time by contacting us using the contact details provided below.
  • Fulfilling orders for goods or services. This is to perform our contractual obligations to you.

We will only use your personal data for the purpose for which it was collected.

We do not use your personal data in automated decision making or profiling.

Analytics

We use google analytics to provide us with user engagement information.

Who we share your data with

We can only use your personal data if we have a reason for doing so.

We will only use your personal data for the purpose for which it was collected.

We may share your personal data with subcontractors or service providers where it is necessary to provide services to you. However, in these circumstances the data will be shared under strict requirements on our service providers to keep your data confidential and secure.

Other than as stated above, we will not share information about you with third parties without your consent unless the law allows or requires us to do so.

We will never sell your personal data.

We will not pass your personal data outside of the European Economic Area.

How long we retain your data

In the absence of any legal requirements, your personal data will only be retained for as long as necessary for the purposes for which it was collected. The precise period will depend on the purpose.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact

If you have a concern about the way we are collecting or using your personal data we ask that you raise your concern with us in the first instance.  Please contact us either by email info@redlandcarpentry.co.uk by telephone: 0781 363 6342 or in writing to:

Malcom Brown
6 Clyde Rd,
Redland,
Bristol BS6 6RP